Terms and Conditions WD138 — Complete Platform Usage Guide

1Acceptance of Terms

By accessing, registering for, or using any services offered by WD138, you expressly and implicitly agree to comply with all terms and conditions stated in this document, together with the Privacy Policy, Bonus Policy, and any additional rules published from time to time on our platform.

If you do not agree with any part of these terms, you are not permitted to use the platform WD138. Continued use of the platform following any amendments to these terms constitutes full acceptance of those changes.

WD138 reserves the right to modify, add, or remove any part of these terms at any time without prior notice. It is the member's responsibility to review this page regularly to ensure they remain in compliance with the latest version of the terms.

2Eligibility & Account Registration

To register and use the platform WD138, you must fulfill all of the following eligibility requirements without exception:

• Be at least 18 years old on the date of registration.
• A real individual and not a corporate entity or third party acting on behalf of another person.
• Not located in any region or country where participation in online wagering activities is prohibited.
• Having the legal capacity to enter into a binding agreement.
• Never banned or suspended from the platform WD138 previously.

During the registration process, you are required to provide true, accurate, and complete information. WD138 carries out a KYC (Know Your Customer) verification process to confirm the identity of every member. Inaccurate or false information may result in your account being immediately suspended or closed, and any balance involved in fraudulent activity may be forfeited.

3User Account Management

Each member is fully responsible for the security of their account, including their password and login credentials. WD138 recommends that you use a strong, unique password that is not used on any other platform. Never share your password with anyone, including WD138 support staff — we will never ask for your password through any communication channel.

If you suspect that your account has been compromised or accessed without authorisation, please contact our support team WD138 via Live Chat immediately. We will temporarily freeze your account while an investigation is carried out. No transactions will be processed on any account suspected of being compromised until the account owner's identity has been re-verified.

Members are also responsible for keeping all profile information up to date, especially the phone number and email address used for two-factor authentication. Outdated information may cause delays in the verification and withdrawal process.

4Deposits & Payment Methods

WD138 accepts a variety of local Malaysian payment methods for members' convenience. All deposits are processed in Malaysian Ringgit (MYR) with no additional fees from the platform. Supported payment methods include DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost.

Deposits are typically credited to the account WD138 your account within minutes of a successful transaction. If your deposit has not been credited within 30 minutes, please contact our support team with proof of transaction such as a screenshot of the payment receipt for immediate follow-up.

• Minimum deposit: RM 30 per transaction.
• Maximum deposit: subject to the selected payment method and the member's VIP level.
• All deposits must originate from a bank account or e-wallet registered under the same member's name.
• Deposits from third parties are not accepted and may result in account suspension.
• WD138 is not responsible for any fees charged by third-party payment service providers.

5Withdrawal of Winnings

WD138 is committed to processing member withdrawal requests promptly. Standard withdrawals are processed within 15 to 30 minutes of submission and approval. This is one of the key advantages that sets WD138 apart from other platforms in Malaysia.

Withdrawal Terms

• Members must have completed the KYC verification process before their first withdrawal is permitted.
• Withdrawals may only be made to a bank account or e-wallet registered under the same member's name.
• The minimum withdrawal amount is RM 50 per transaction.
• If a bonus has been received, the associated rollover/turnover requirement must be met before a withdrawal can be processed.
• WD138 reserves the right to request additional verification documents for withdrawals exceeding certain limits.

6Bonus & Promotion Terms

WD138 offers a wide range of exciting promotions and bonuses for both new and existing members. Each bonus is subject to specific terms and conditions stated on the relevant promotions page. The following are general terms applicable to all bonuses unless otherwise stated:

• Each bonus may only be claimed once per eligibility unless otherwise stated.
• Bonuses cannot be directly converted to cash — they must be played through in accordance with the specified rollover requirements.
• Standard rollover requirements range from 5x to 20x depending on the bonus type.
• Not all games contribute equally towards the rollover requirement — slot games typically contribute 100%, while table games may contribute at a lower rate.
• WD138 reserves the right to void bonuses and related wins if there is evidence of abuse or fraud.
• Bonuses cannot be transferred between accounts.

7Game Rules

All games offered on the platform WD138 uses a Random Number Generator (RNG) certified by independent international testing bodies. This ensures every game outcome is entirely random and cannot be influenced or manipulated by any party, including WD138 itself.

In the event of a dispute regarding game outcomes, the server system's decision WD138 is final. In the event of a technical disruption during a game session, WD138 will endeavour to resolve the situation fairly for all parties. Bets left pending due to a technical disruption will be voided and the wagered amount returned to the member's account balance.

Members are responsible for ensuring their internet connection remains stable during gameplay. WD138 is not liable for losses resulting from connectivity disruptions on the member's end.

8Prohibited Conduct

Member WD138 is strictly prohibited from engaging in any of the following activities. Violation of any of these prohibitions may result in immediate account suspension or closure, balance freezing, and legal action where necessary:

• Registering more than one account using the same or different identities.
• Using bots, automated scripts, or any unauthorised tools to play.
• Colluding or cooperating with other players to gain an unfair advantage.
• Exploiting platform bugs or technical errors for personal gain.
• Abusing the bonus or promotion system in a manner not intended by wd138.
• Using an account for money laundering or any other illegal financial activity.
• Providing false information during registration or the KYC process.
• Transferring funds between member accounts without wd138's authorisation.

9Account Closure & Suspension

WD138 reserves the right to close, suspend, or restrict any member account at any time and for any valid reason, including but not limited to a breach of these terms, suspicious activity, or at the request of a relevant authority.

Members may also close their own account at any time by contacting the support team WD138 via Live Chat. Prior to closure, all outstanding rollover requirements must be fulfilled, and any valid balance will be returned to the member through their registered payment method within a reasonable timeframe.

Members who choose to self-exclude for responsible gambling reasons may do so through account settings. Self-exclusion is final for the specified period and cannot be reversed early.

10Data Protection & Privacy

WD138 takes the protection of all members' personal data seriously. All information collected during registration and platform use is processed in accordance with our Privacy Policy, which can be found at Privacy Policy page. Our platform uses 256-bit SSL encryption to protect all data transmitted between your device and our servers.

Members' personal information will not be sold, shared, or disclosed to third parties without the member's consent, except where required by law or to fulfil regulatory compliance obligations.

11Limitation of Liability

Platform WD138 is provided on an "as is" basis. To the extent permitted by applicable law, WD138 is not liable for any direct, indirect, incidental, or consequential losses arising from the use of our platform, including but not limited to:

• Financial losses resulting from wagering activity.
• Service disruptions due to system maintenance or circumstances beyond our control.
• Data loss due to technical failure.
• Losses arising from unauthorized use of an account by a third party.

In all circumstances, the maximum liability WD138 to any member shall not exceed the total deposits made by that member in the 30 days preceding the claim.

12Amendments to Terms & Applicable Law

WD138 reserves the right to amend, update, or replace any part of these terms and conditions at any time. Amendments take effect immediately upon publication on this page. It is the member's responsibility to review these terms periodically.

These terms and conditions are governed by the applicable laws of the jurisdiction in which WD138 registered. Any dispute arising in connection with these terms shall be resolved through arbitration or a dispute resolution mechanism designated by WD138 from time to time.

If any provision of these terms is found to be invalid or unenforceable, that provision will be interpreted to the extent it can be enforced, and all other provisions will remain in full force and effect.